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A B&B in the suburbs, a serviced apartment in downtown, a beach resort or a city hotel chain, you name it. Our cloud-based system is fully scalable and configurable, it has been the ideal choice of different property types all over the world

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A Paradigm Shift: The Contact-less Guest Experience ‎

18/08/2020

As we adjust to a new normal, everyone is eager to return to the activities they miss. For travelers, ‎the desire to carry on with their vacation plans is strong – yet, the safety of their hotel experience ‎is still a main concern.   Consequently, hotels around the world have spent a tremendous effort tryingRead More

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6 Practical Ways to Stimulate Your Hotel’s Cash Flow

11/08/2020

By Rana El-Hendy   “We were always focused on our profit and loss statement. But cash flow was not a regularly ‎discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we ‎were running out of gas.”‎   ‎—Michael Dell, founder and CEO, Dell Technologies   In timesRead More

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Build Guest Loyalty & Send the Right Message!

11/08/2020

By Samir Khedr, Business Development Manager, CloudInn   Every day we keep hearing information on COVID-19 and its negative impact on the travel & hospitality industries. Let’s not forget that our industry had to deal with similar crisis & drawbacks before, for instance, the SARS virus impacted the industry drastically in 2003. There was aRead More

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5 Ways to Create a Stellar Check-In Experience

09/04/2020

Although it should be obvious, there’s a lot of evidence these days that happy customers translate to more revenue for businesses. For example, a study by McKinsey found that customers base 70% of their buying experiences on how they feel they’re being treated. Meanwhile, a survey by ACSI found that guest satisfaction at U.S. hotelsRead More