
5 Timeless Benefits of Contactless Hotel Services
18/08/2020
Reading Time: 4 minutes Throughout the past year, our industry has been buzzing with conversations about contactless hotel technology, and the many ways it can provide safer stays to hotel guests amidst the current crisis; however, some hospitality professionals are still skeptical about whether contact-free technology can be a solution for enhancing guest experiences in the long-run, or thatRead More

6 Practical Ways to Stimulate Hotel Cash Flow
11/08/2020
Reading Time: 4 minutes “We were always focused on our profit and loss statement. But cash flow was not a regularly discussed topic. It was as if we were driving along, watching only the speedometer, when in fact we were running out of gas.” —Michael Dell, founder and CEO, Dell Technologies In times of economic turmoil, cashRead More

Build Guest Loyalty & Send the Right Message!
11/08/2020
Reading Time: 4 minutes By Samir Khedr, Business Development Manager, CloudInn Every day we keep hearing information on COVID-19 and its negative impact on the travel & hospitality industries. Let’s not forget that our industry had to deal with similar crisis & drawbacks before, for instance, the SARS virus impacted the industry drastically in 2003. There was aRead More

5 Ways to Create a Stellar Check-In Experience
09/04/2020
Reading Time: 3 minutes Although it should be obvious, there’s a lot of evidence these days that happy customers translate to more revenue for businesses. For example, a study by McKinsey found that customers base 70% of their buying experiences on how they feel they’re being treated. Meanwhile, a survey by ACSI found that guest satisfaction at U.S. hotelsRead More